Refunds for bookings made through flyzavacation.com are subject to the applicable terms and conditions of two parties:
Accordingly, all refund requests are assessed in accordance with both flyzavacation.com’s internal refund guidelines and the refund and cancellation policies established by the relevant service provider.
To be eligible for a refund:
For example, certain airlines may only issue refunds for cancellations made a specified number of days prior to the scheduled departure.
Refund requests must be submitted in accordance with the cancellation and refund policy of the individual service provider. These policies vary: some may allow full refunds, others may impose cancellation fees, and some may offer no refunds under certain conditions.
Upon receipt of a refund request, flyzavacation.com will liaise with the relevant service provider to verify eligibility. The final determination regarding the approval, amount, and timing of any refund shall be made solely in accordance with the service provider’s applicable rules, policies, and regulations.
flyzavacation.com does not guarantee the issuance of any refund and shall not be held liable for decisions made by third-party service providers regarding refund requests.
Refunds for flight bookings made through flyzavacation.com are strictly subject to the fare conditions and refund policies established by the respective airline. Certain ticket types may be entirely non-refundable, while others may permit partial refunds, depending on the fare class and the specific terms imposed by the airline.
All refund requests for flight bookings must be submitted through flyzavacation.com. Please note that such requests may be subject to cancellation fees, administrative charges, or other applicable deductions, as determined by both the airline's policy and flyzavacation.com's internal refund guidelines.
flyzavacation.com acts solely as an intermediary in processing refund requests and assumes no responsibility for the airline's final decision regarding eligibility, refund amounts, or processing timeframes.
In the event that you need to cancel a hotel booking made through flyzavacation.com, any refund will be subject to the cancellation policy of the respective hotel. These policies may vary by property and may include cancellation fees, particularly if the cancellation occurs within a specified time period prior to the scheduled check-in date.
All refund requests must be submitted through flyzavacation.com. Please be advised that cancellation fees and/or processing charges may apply, as determined by both the hotel's terms and flyzavacation.com's internal policies.
flyzavacation.com serves as an intermediary and is not responsible for the final refund decision, which is at the sole discretion of the hotel in accordance with its applicable policies.